Terms & Conditions and Refund Policy

Terms & Conditions

This page tells you the terms and conditions on which we supply any of the products  listed on our website www.pswholesale.co.uk  Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

1. DEFINITIONS
   
   Within these terms and conditions the following terms will be referred to: Seller meaning PS Wholesale Ltd, 69 Slade Road, Portishead, Bristol, BS20 6AP, United Kingdom and the company's web site, and sub-domains contained therein, which is www.pswholesale.co.uk
   
   Customer means the person or company who purchase any products from PS Wholesale Ltd.

1. GENERAL
   
   These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as PS Wholesale Ltd, to the buyer hereafter referred as the Customer.
   
   PS Wholesale Ltd and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics, or the products found on this website, published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. PS Wholesale Ltd and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall PS Wholesale Ltd and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available from this server.
   
   The documents and related graphics published on this server could include inaccuracies or typographical errors. Changes are periodically added to the information herein. PS Wholesale Ltd and/or its respective suppliers may make improvements and/or changes in the product(s) described herein at any time.

1. PRICE
   
   2.1 All prices are quoted in pounds sterling (£) and are exclusive of VAT (as may be prescribed by law from time to time), unless otherwise specified.
   
   2.2 All prices are exclusive of postage and packing, unless otherwise stated. Postage charges are shown at the checkout stage of the order and will be added to the order total.

1. PAYMENT
   
   3.1 Payments must be made in pounds sterling (£) only, unless otherwise specified, and by one of the following payment methods.
   
   - Credit card. Visa, MasterCard, Solo & Switch unless otherwise stipulated.

The goods shall remain the property of PS Wholesale Ltd until the customer has made full payment.  If a situation does arise whereby the customer has not paid for the goods prior to delivery, PS Wholesale Ltd reserve the right to charge interest on the outstanding balance of 8% per month commencing on the 30^th day following the invoice date.  Any debt recovery charges will also be passed on to the customer.

1.  DELIVERY DATE
   
   Any date or period for delivery shall be considered as indicative only.
   
   However, it is our aim to dispatch all domestic orders within 24 hours of the order being placed (Saturday's / Sunday's / Bank Holidays excluded). All trade orders are sent via courier for guaranteed next (working) day delivery.
   
   Delivery timescales are 2 to 4 working days from receipt of your order.
   
   PS Wholesale Ltd cannot be held responsible for delays in the delivery caused by the adverse weather, manufacturer, courier, or any other third party.

1. CREDIT NOTES FOR NON-SHIPPED ITEMS
   
   In the event of payment being taken for goods that are not delivered due to stock issues the customer will be issued with a credit note for the total amount of those products that were not received.

6.  PASSING OF RISK

The customer bears the risk of the goods once they have been signed for. In the case of goods being shipped out via none trackable means, the customer bears the risk of the goods as soon as they have left the PS Wholesale Ltd premises.

When an order is returned to PS Wholesale Ltd, the customer bears the risk of the goods, and is held responsible for them until they are received by PS Wholesale Ltd

7.  RETURNS POLICY

PS Wholesale Ltd does not operate a ' sale or return' policy.

In cases where the rejection of the goods is due to a fault or defect or an error in the order (for example, the incorrect items have been sent), the Customer is entitled to a full refund or replacement.  The faulty or damaged product must be returned to PS Wholesale Ltd before the refund or replacement can be issued. The customer is given up to 30 days after receipt of the order to return the goods to PS Wholesale Ltd, however they must still contact PS Wholesale Ltd within 7 days of receipt to inform of the return. Returns of non-faulty items are subject to a 25% restocking fee.